Welcome to Arlo Waves. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ecommerce website and services.
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, billing and shipping address, and order details. We may also collect information automatically, such as IP addresses, browser type, device type, and pages you visit on our site.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Improve our website and customer service
- Send you updates, offers, and promotional content if you’ve opted in
- Prevent fraud and ensure site security
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who help us operate our business, such as shipping companies and IT support, only to the extent necessary to perform these services.
We may also disclose your information where required by law or to protect our legal rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. You can modify your browser settings to disable cookies, but this may affect your ability to use certain features of our website.
Email Communications and Opt-Out
If you receive promotional emails from us and wish to opt out, you can click the “Unsubscribe” link in the footer of any promotional message. You may also request to opt out by contacting us directly at [email protected]. Please allow up to 7 business days for your request to be processed.
Your Rights
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, and objection to processing. To exercise these rights, please contact us at [email protected].
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at [email protected].